If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If we have one in stock we will send out an exchange. If you need to exchange an item for a different size, send us an email at and send your item to: Popsy Clothing, Unit 2 Bath Road, Nuneaton, CV11 5AP, United Kingdom. £27 minus the £3 discount on the other dress in the bundle. If one of these dresses is returned you will receive a refund minus the original discounts. i.e if you purchase two dresses valued at £30 each as part of a save when bought together deal & receive a 10% discount on these two dresses you will pay £54 so £27 each dress. If you purchase an item as part of a save when bought together deal and return part of the order, the original discount on all items purchased as part of the deal will be invalid. If you’ve done all of this and you still have not received your refund yet, please contact us at When Bought Together There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 28 days after delivery Please ensure your parcel is packaged securely. Reseal the items you wish to return and include the returns slip. Please complete this accordingly, filling in all appropriate information and include the reason for return. Gift Cards, Tights & any items which have been altered are non-returnable.Įach order will be provided with a returns note. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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If you are not entirely satisfied please see below for full details of the process for returning your items to us. We want you to be completely happy with your purchase and Popsy understands that sometimes you may wish to return your items. UKĭetailed Specifications (Popsy Dresses) Measurement Points (Back Length) Please refer to the following chart when ordering outside of the UK to determine which size you should order. Measure around the widest part, which is approximately 20cm below the waist. So, whether you're planning on travelling the world or exploring closer to home, we have what you need for your next ADVENTURE.Place the tape around the fullest part of your bust and measure all the way around.
Like you, we’re on a SUSTAINABLE journey so we’re introducing more sustainable materials and packaging whilst minimising waste and the impact we leave behind.
Now, through the addition of our Mountain Warehouse Marketplace, we’re partnering with more sellers and brands to bring you our widest ever CHOICE of products across even more categories. We pride ourselves on our in-house designed and developed product ranges and in recent years we’ve added a curated selection of products from other brands. HELPING EVERYONE ENJOY THE GREAT OUTDOORSĪt Mountain Warehouse we want everyone to enjoy the great outdoors and we'll help keep the whole FAMILY warm, dry and active – including the dog!įounded in 1997, we’re the UKs’ largest dedicated outdoor clothing and equipment retailer and have been offering our customers unbeatable VALUE for money and outstanding quality for 25 years.
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